Privacy Policy for AI Factory Labs
Effective Date: April 6, 2025
At AI Factory Labs (“we”, “us”, or “our”), we are committed to protecting your privacy and ensuring transparency around how we collect, use, and store your information. This Privacy Policy outlines how we handle your personal and non-personal data when you use our website (aifactorylabs.io) and AI-powered services.
1. Information We Collect
A. Personal Information
We may collect personal data when you:
- Sign up for services or newsletters
- Request a demo or support
- Contact us through our website or email
This includes:
- Full name
- Email address
- Company name
- Phone number (optional)
B. Technical & Usage Information
Automatically collected through cookies, analytics, and logging:
- IP address
- Browser type and version
- Device type
- Pages visited and interaction data
- Referring URLs
C. Data Processed via AI Services
When you use our tools (e.g. sentiment analysis, AML detection, AI assistants), we may temporarily process:
- Uploaded documents or transaction data
- Text inputs (e.g. comments, reviews, logs)
- Output reports or visualizations
2. How We Use Your Information
We use your data to:
- Provide and maintain services
- Improve performance and accuracy of AI tools
- Respond to inquiries or customer requests
- Send updates and relevant communications (with opt-out)
- Comply with legal obligations (e.g., AML laws)
We do not sell your personal information to third parties.
3. Cookies and Tracking
We use cookies and similar technologies to:
- Understand user behaviour
- Remember your preferences
- Improve our site’s functionality
You can manage cookie settings in your browser at any time.
4. Data Sharing
We may share information with:
- Trusted third-party service providers (e.g. cloud hosting, analytics)
- Regulators or law enforcement, when legally required
- Affiliates or acquirers in case of a merger or sale
All partners are contractually bound to maintain strict confidentiality.
5. Data Security
We use best-practice security measures, including:
- HTTPS encryption
- Access controls
- Secure cloud infrastructure
- Regular audits and penetration testing
However, no system is 100% secure. Users are responsible for protecting their login credentials.
6. Your Rights
Depending on your location (e.g., UK GDPR, CCPA), you may have the right to:
- Access, correct, or delete your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To make a request, email us at [email protected]
7. Data Retention
We retain your data only as long as necessary to fulfill our services, comply with legal requirements, or improve our offerings. Data processed by our AI systems may be anonymized and stored for model improvement unless otherwise requested.
8. Third-Party Links
Our website may link to external sites (e.g., LinkedIn, GitHub). We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
10. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns, contact:
AI Factory Labs
Email: [email protected]
Website: aifactorylabs.io